MCQ Test is where we conduct tests in the form of MCQs to analyze the user’s knowledge of the product. It focuses on checking how well the user understands the product features, usage, and key details, and ensures they are prepared before moving forward in the action plan.
Info: MCQ Tests are a key component of the Action Plan. They help identify knowledge gaps early and ensure learners are ready for real-world interactions.
Info: Apart from Product MCQ Tests, you can create MCQs for any topic such as education, health, technology, finance, or psychology to assess knowledge or skills in a specific domain.
Although MCQs are frequently used for product knowledge, they are not limited to that purpose. MCQs can be designed for any topic, such as:
- Education: Subjects like mathematics, science, history, or language learning.
- Health: Understanding symptoms, treatments, and preventive care.
- Technology: Programming concepts, software tools, or cybersecurity awareness.
- Finance: Accounting principles, investment strategies, or taxation rules.
- Psychology or behavior: Assessing personality traits or mental health awareness.
- Flexibility: They can be adapted to beginner, intermediate, or advanced levels.
- Engagement: Helps users stay focused and retain information better.
- Scalability: Allows large groups to be tested without excessive manual effort.
- Customization: Questions can be tailored to specific learning goals or professional requirements.
The main purpose of the Product Test is to:
- Validate knowledge – confirm that the user has a solid grasp of the product.
- Measure readiness – ensure the user is prepared for customer-facing interactions or next training steps.
- Identify knowledge gaps – highlight areas where further learning or support may be required.
On this page, you will see a table that lists all the product tests. Each entry includes the following details:
- Test Name → The official name of the test.
- Description → A short explanation of what the test covers.
- Number of Questions → Total count of MCQs included in the test.
- Actions → Options to manage the test. By clicking on the arrow icon, you can view the complete details of that test.